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Thank you for your patience and understanding during this disruption.","created_at":"2025-10-20T23:22:42.436Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T23:22:42.436Z","display_at":"2025-10-20T23:22:42.436Z","deliver_notifications":true,"tweet_id":null,"id":"pf5t2b76f8fp","incident_id":"87b51fs9klds","custom_tweet":null,"affected_components":[{"code":"ybc3k3kxf84t","name":"US - Ingestion","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been deployed, and ingestion performance in the US region has improved. Monitoring indicates stabilisation in the underlying infrastructure, and we will continue to observe closely.","created_at":"2025-10-20T22:00:50.902Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T22:00:50.902Z","display_at":"2025-10-20T22:00:50.902Z","deliver_notifications":true,"tweet_id":null,"id":"yn3xsf5k1fsy","incident_id":"87b51fs9klds","custom_tweet":null,"affected_components":[{"code":"ybc3k3kxf84t","name":"US - Ingestion","old_status":"major_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are seeing an ongoing impact to log ingestion availability in the US region. We will share updates as soon as we have further information.","created_at":"2025-10-20T20:23:11.278Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T20:23:11.278Z","display_at":"2025-10-20T20:23:11.278Z","deliver_notifications":true,"tweet_id":null,"id":"hhd7wgdvq82l","incident_id":"87b51fs9klds","custom_tweet":null,"affected_components":[{"code":"ybc3k3kxf84t","name":"US - Ingestion","old_status":"partial_outage","new_status":"major_outage"}]},{"status":"investigating","body":"The impact on log ingestion in the US region is ongoing. Our team is continuing to monitor and will provide an update as soon as more information is available.","created_at":"2025-10-20T19:45:52.670Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T19:45:52.670Z","display_at":"2025-10-20T19:45:52.670Z","deliver_notifications":true,"tweet_id":null,"id":"5t4q6hv8hjr7","incident_id":"87b51fs9klds","custom_tweet":null,"affected_components":[{"code":"ybc3k3kxf84t","name":"US - Ingestion","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating an issue in the US region that is impacting log ingestion.\n\nWe will share updates as soon as we have further information.","created_at":"2025-10-20T13:56:28.661Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T13:56:28.661Z","display_at":"2025-10-20T13:56:28.661Z","deliver_notifications":true,"tweet_id":null,"id":"j9ptf8y3p5p8","incident_id":"87b51fs9klds","custom_tweet":null,"affected_components":[{"code":"ybc3k3kxf84t","name":"US - Ingestion","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"US - Ingestion","created_at":"2024-06-13T22:00:05.174Z","updated_at":"2025-10-20T23:22:42.397Z","position":10,"description":"Ingestion service for the US region","showcase":true,"start_date":"2024-06-13T00:00:00.000Z","id":"ybc3k3kxf84t","page_id":"32f81lzfgf21","group_id":null}]},{"name":"Service Outage Impacting Login and Data Ingestion","status":"resolved","created_at":"2025-10-20T07:43:51.730Z","updated_at":"2025-10-20T12:05:18.611Z","monitoring_at":"2025-10-20T09:31:14.952Z","resolved_at":"2025-10-20T12:05:18.591Z","impact":"major","shortlink":"https://stspg.io/15bbyp6791h7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-20T07:43:51.724Z","reminder_intervals":null,"id":"mpl8rbp5grhm","page_id":"32f81lzfgf21","incident_updates":[{"status":"resolved","body":"The incident has been resolved, and all systems are now operating normally. Login, data ingestion, and alert notifications have fully recovered, and the platform is functioning as expected.\n\nWe will continue to monitor system performance closely to ensure ongoing stability.\n\nThank you for your patience and understanding during this disruption.\n\nCurrent status:\n- All systems: operational","created_at":"2025-10-20T12:05:18.591Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T12:05:18.591Z","display_at":"2025-10-20T12:05:18.591Z","deliver_notifications":false,"tweet_id":null,"id":"sszl68s34rh8","incident_id":"mpl8rbp5grhm","custom_tweet":null,"affected_components":[{"code":"ybc3k3kxf84t","name":"US - Ingestion","old_status":"operational","new_status":"operational"},{"code":"0p1jbb854gph","name":"US - Alerting","old_status":"degraded_performance","new_status":"operational"},{"code":"2fcfyw5777k4","name":"US - Web App","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The incident has been resolved, and all systems are now operating normally. Login, data ingestion, and alert notifications have fully recovered, and the platform is functioning as expected.\n\nWe will continue to monitor system performance closely to ensure ongoing stability.\n\nThank you for your patience and understanding during this disruption.\n\nCurrent status:\n- All systems: operational","created_at":"2025-10-20T12:04:29.537Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T12:04:29.537Z","display_at":"2025-10-20T12:04:29.537Z","deliver_notifications":true,"tweet_id":null,"id":"h5w4vtqxvvff","incident_id":"mpl8rbp5grhm","custom_tweet":null,"affected_components":[{"code":"ybc3k3kxf84t","name":"US - Ingestion","old_status":"operational","new_status":"operational"},{"code":"2fcfyw5777k4","name":"US - Web App","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Our platform has now mostly returned to normal operation, and users should be able to log in and ingest data as usual.\n\nWe are aware of a residual issue causing delays in the delivery of alert notifications for some monitors. Our engineering team is actively monitoring this, and notifications should gradually return to real-time performance as systems fully stabilise.\n\nWe will provide a final update once all services are fully restored.\n\nCurrent status:\n- Core platform: operational\n- Data ingestion: normal\n- Alert notifications: delayed delivery","created_at":"2025-10-20T11:36:35.414Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T11:36:35.414Z","display_at":"2025-10-20T11:36:35.414Z","deliver_notifications":true,"tweet_id":null,"id":"k4qw9cl9rm1c","incident_id":"mpl8rbp5grhm","custom_tweet":null,"affected_components":[{"code":"ybc3k3kxf84t","name":"US - Ingestion","old_status":"major_outage","new_status":"operational"},{"code":"0p1jbb854gph","name":"US - Alerting","old_status":"operational","new_status":"degraded_performance"},{"code":"2fcfyw5777k4","name":"US - Web App","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"We are beginning to see recovery across our systems, and many users are now able to log in and resume normal operations.\n\nSome functionality may still be degraded as services continue to stabilise. Our engineering team is closely monitoring the situation to ensure full recovery and will continue to work on restoring any remaining impacted components.\n\nWe will provide another update within 60 minutes, or sooner if full service is confirmed.","created_at":"2025-10-20T09:31:14.952Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T09:31:14.952Z","display_at":"2025-10-20T09:31:14.952Z","deliver_notifications":true,"tweet_id":null,"id":"9q8c513kzlhv","incident_id":"mpl8rbp5grhm","custom_tweet":null,"affected_components":[{"code":"ybc3k3kxf84t","name":"US - Ingestion","old_status":"major_outage","new_status":"major_outage"},{"code":"2fcfyw5777k4","name":"US - Web App","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to work on the ongoing outage affecting our service in the US region. At this time, users may still be unable to log in or ingest data.\n\nWe will provide another update within 45 minutes, or sooner if more information becomes available.\n\nCurrent impact:\n- User login unavailable\n- Data ingestion unavailable","created_at":"2025-10-20T08:52:36.277Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T08:54:46.210Z","display_at":"2025-10-20T08:52:36.000Z","deliver_notifications":false,"tweet_id":null,"id":"tt1kk0rm6j2s","incident_id":"mpl8rbp5grhm","custom_tweet":null,"affected_components":[{"code":"ybc3k3kxf84t","name":"US - Ingestion","old_status":"major_outage","new_status":"major_outage"},{"code":"2fcfyw5777k4","name":"US - Web App","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating an issue in the US region that is preventing users from logging into the platform and from ingesting new data.\n\nThe problem appears to stem from an upstream infrastructure dependency, and our engineering team is actively working to restore normal service.\n\nWe will provide another update in approximately 30–45 minutes, or sooner if more information becomes available.\n\nImpacted functionality:\n- User login\n- Data ingestion","created_at":"2025-10-20T07:43:51.825Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T07:43:51.825Z","display_at":"2025-10-20T07:43:51.825Z","deliver_notifications":true,"tweet_id":null,"id":"6p72sr472r2x","incident_id":"mpl8rbp5grhm","custom_tweet":null,"affected_components":[{"code":"ybc3k3kxf84t","name":"US - Ingestion","old_status":"operational","new_status":"major_outage"},{"code":"2fcfyw5777k4","name":"US - Web App","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"US - Ingestion","created_at":"2024-06-13T22:00:05.174Z","updated_at":"2025-10-20T23:22:42.397Z","position":10,"description":"Ingestion service for the US region","showcase":true,"start_date":"2024-06-13T00:00:00.000Z","id":"ybc3k3kxf84t","page_id":"32f81lzfgf21","group_id":null},{"status":"operational","name":"US - Alerting","created_at":"2024-06-13T22:00:41.255Z","updated_at":"2025-10-20T12:05:18.551Z","position":12,"description":"Alerting service for the US region","showcase":true,"start_date":"2024-06-13T00:00:00.000Z","id":"0p1jbb854gph","page_id":"32f81lzfgf21","group_id":null},{"status":"operational","name":"US - Web App","created_at":"2024-06-13T22:01:37.124Z","updated_at":"2025-10-20T11:36:35.373Z","position":14,"description":"https://app.us.brontobytes.io","showcase":true,"start_date":"2024-06-13T00:00:00.000Z","id":"2fcfyw5777k4","page_id":"32f81lzfgf21","group_id":null}]},{"name":"Status Page Domain Update","status":"completed","created_at":"2025-10-13T11:44:42.235Z","updated_at":"2025-10-14T10:04:09.599Z","monitoring_at":null,"resolved_at":"2025-10-14T10:04:09.581Z","impact":"maintenance","shortlink":"https://stspg.io/5fpq3lf95k7m","scheduled_for":"2025-10-14T10:00:00.000Z","scheduled_until":"2025-10-14T12:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-10-13T11:44:42.231Z","reminder_intervals":null,"id":"lnkwjbpn815n","page_id":"32f81lzfgf21","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-10-14T10:04:09.581Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-14T10:04:09.581Z","display_at":"2025-10-14T10:04:09.581Z","deliver_notifications":false,"tweet_id":null,"id":"ysfm2hrphs9b","incident_id":"lnkwjbpn815n","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2025-10-14T10:00:21.730Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-14T10:00:21.730Z","display_at":"2025-10-14T10:00:21.730Z","deliver_notifications":false,"tweet_id":null,"id":"rgb6vxt80b9p","incident_id":"lnkwjbpn815n","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We're updating our status page domain from status.brontobytes.io to status.bronto.io.\n\nDuring this change, status.brontobytes.io may be temporarily unavailable. The new page at status.bronto.io will remain accessible once the update is complete.\n\nWe recommend updating any bookmarks to the new URL. Notifications and updates will continue to be sent as usual.","created_at":"2025-10-13T11:44:42.283Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-13T11:44:42.283Z","display_at":"2025-10-13T11:44:42.283Z","deliver_notifications":false,"tweet_id":null,"id":"0qvvf5scg56z","incident_id":"lnkwjbpn815n","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"US Region: Web App Unavailability","status":"resolved","created_at":"2025-09-23T15:48:56.648Z","updated_at":"2025-10-14T09:10:44.401Z","monitoring_at":null,"resolved_at":"2025-09-23T15:48:56.688Z","impact":"none","shortlink":"https://stspg.io/n55gc6d094fp","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-09-23T15:48:56.644Z","reminder_intervals":null,"id":"yv485pgvc7rb","page_id":"32f81lzfgf21","incident_updates":[{"status":"resolved","body":"Between 13:52 and 14:09 UTC, our web app was unavailable in the US region. The issue has been fully resolved, and the service is now operating normally. We apologise for the disruption and appreciate your patience.","created_at":"2025-09-23T15:48:56.688Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-23T15:48:56.688Z","display_at":"2025-09-23T15:48:56.688Z","deliver_notifications":false,"tweet_id":null,"id":"wh734klfj36x","incident_id":"yv485pgvc7rb","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"US: Issue Loading Certain Pages","status":"resolved","created_at":"2025-07-08T09:19:08.598Z","updated_at":"2025-10-14T09:10:44.461Z","monitoring_at":null,"resolved_at":"2025-07-08T09:49:10.580Z","impact":"major","shortlink":"https://stspg.io/xtpj8lv3sd45","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-07-08T09:19:08.594Z","reminder_intervals":null,"id":"lz4vzlhzl5kc","page_id":"32f81lzfgf21","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-07-08T09:49:10.580Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-08T09:49:10.580Z","display_at":"2025-07-08T09:49:10.580Z","deliver_notifications":true,"tweet_id":null,"id":"l2pm9rrklfc3","incident_id":"lz4vzlhzl5kc","custom_tweet":null,"affected_components":[{"code":"2fcfyw5777k4","name":"US - Web App","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an issue causing some pages within our web app to fail to load as expected. Our team is actively working to identify the root cause and will provide an update shortly. Thank you for your patience.","created_at":"2025-07-08T09:19:08.671Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-08T09:19:08.671Z","display_at":"2025-07-08T09:19:08.671Z","deliver_notifications":true,"tweet_id":null,"id":"m191n7s0d391","incident_id":"lz4vzlhzl5kc","custom_tweet":null,"affected_components":[{"code":"2fcfyw5777k4","name":"US - Web App","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"US - Web App","created_at":"2024-06-13T22:01:37.124Z","updated_at":"2025-10-20T11:36:35.373Z","position":14,"description":"https://app.us.brontobytes.io","showcase":true,"start_date":"2024-06-13T00:00:00.000Z","id":"2fcfyw5777k4","page_id":"32f81lzfgf21","group_id":null}]},{"name":"API (EU) - High error rate","status":"resolved","created_at":"2025-01-26T02:10:41.000Z","updated_at":"2025-10-14T09:10:44.523Z","monitoring_at":"2025-01-26T03:00:11.000Z","resolved_at":"2025-01-26T03:33:31.911Z","impact":"major","shortlink":"https://stspg.io/2pfxbpnkj06n","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-01-26T02:10:41.000Z","reminder_intervals":null,"id":"nl3xkvxtl2c0","page_id":"32f81lzfgf21","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-01-26T03:33:31.911Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-01-26T03:33:31.911Z","display_at":"2025-01-26T03:33:31.911Z","deliver_notifications":true,"tweet_id":null,"id":"5564h3h3k6cx","incident_id":"nl3xkvxtl2c0","custom_tweet":null,"affected_components":[{"code":"x8cytdhvt2l8","name":"EU - API","old_status":"degraded_performance","new_status":"operational"},{"code":"c55vsb2sh9t5","name":"EU - Logsearch","old_status":"degraded_performance","new_status":"operational"},{"code":"dy82jc7v1579","name":"EU - Ingestion","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The issue has been identified and a fix has been implemented. We are monitoring the system","created_at":"2025-01-26T03:24:11.752Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-01-26T11:18:04.924Z","display_at":"2025-01-26T03:00:11.000Z","deliver_notifications":true,"tweet_id":null,"id":"n09xks594fgk","incident_id":"nl3xkvxtl2c0","custom_tweet":null,"affected_components":[{"code":"x8cytdhvt2l8","name":"EU - API","old_status":"operational","new_status":"degraded_performance"},{"code":"c55vsb2sh9t5","name":"EU - Logsearch","old_status":"operational","new_status":"degraded_performance"},{"code":"dy82jc7v1579","name":"EU - Ingestion","old_status":"operational","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating an issue causing a high error rate for API requests in the EU.","created_at":"2025-01-26T03:21:41.125Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-01-26T11:17:58.066Z","display_at":"2025-01-26T02:10:41.000Z","deliver_notifications":false,"tweet_id":null,"id":"4xkcv1wpwjgr","incident_id":"nl3xkvxtl2c0","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"EU - API","created_at":"2024-06-13T15:23:12.251Z","updated_at":"2025-01-26T10:49:48.578Z","position":3,"description":"Rest API service for the EU region","showcase":true,"start_date":"2024-06-13T00:00:00.000Z","id":"x8cytdhvt2l8","page_id":"32f81lzfgf21","group_id":null},{"status":"operational","name":"EU - Logsearch","created_at":"2024-06-13T21:58:06.397Z","updated_at":"2025-01-26T10:48:39.638Z","position":5,"description":"Logsearch service for the EU region","showcase":true,"start_date":"2024-06-13T00:00:00.000Z","id":"c55vsb2sh9t5","page_id":"32f81lzfgf21","group_id":null},{"status":"operational","name":"EU - Ingestion","created_at":"2024-06-13T21:59:47.004Z","updated_at":"2025-01-26T10:50:21.481Z","position":9,"description":"Ingestion service for the EU region","showcase":true,"start_date":"2024-06-13T00:00:00.000Z","id":"dy82jc7v1579","page_id":"32f81lzfgf21","group_id":null}]},{"name":"Aggregate Queries Failing Over Large Data Volumes","status":"resolved","created_at":"2024-11-29T13:04:19.000Z","updated_at":"2025-10-14T09:10:44.582Z","monitoring_at":"2024-11-29T13:17:24.545Z","resolved_at":"2024-11-29T13:31:52.530Z","impact":"minor","shortlink":"https://stspg.io/4xhvwtntqmrk","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-11-29T13:04:19.000Z","reminder_intervals":null,"id":"59x94n1d0gyl","page_id":"32f81lzfgf21","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2024-11-29T13:31:52.530Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-11-29T13:31:52.530Z","display_at":"2024-11-29T13:31:52.530Z","deliver_notifications":true,"tweet_id":null,"id":"gr9gty4wtdhf","incident_id":"59x94n1d0gyl","custom_tweet":null,"affected_components":[{"code":"c55vsb2sh9t5","name":"EU - 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}